Deskside Supervisor (25-35K)

Swing Consulting

  • 北角
  • 月薪 港幣25,000-35,000元
  • 長期
  • 全職
  • 16天前
Swing Consulting Limited is an IT consulting firm, we provide wide range of IT solution to our customer including software development, IT infrastructure, Network deployment etc. For company development, we are looking for high caliber candidates with matching background and expertise to respond to current opening for the following position.Responsibilities:
  • Manage on-site team to deliver day-to-day support and troubleshooting operation to ensure a smooth and efficiency operation.
  • Work with customer to resolve VIP user's issues relate to technology such as MS Windows workstation, MS Office, MS Teams, anti-virus, MDM, Mobile Apps, Encryption, printing.
  • Perform on-site desktop/network support including IMAC, desktops and laptops installation, image cloning, Hardware/Software troubleshooting, follow-up action, coordination and escalation.
  • Reporting & analysis on operations for further service delivery performance enhancement.
  • Provide ad-hoc/ on-call support for urgent incidents and support activities during non-office hours may be required.
Requirements:
  • Higher Diploma in Computer or related discipline.
  • At least 4 years relevant experience in team management, IT related support, system administration and networking.
  • Strong customer-oriented mindset with excellent communication and interpersonal skills.
  • Problem solving, analytical, interpersonal, motivated and can work under pressure.
  • Advanced troubleshooting and multi-tasking skills.
Benefits:
  • 25-35K
  • 10-15 Days Annual Leave
  • 5-day Work Week
  • Friendly and Energetic Working Environment
Please send your full resume to us by email [email redacted, apply via Company website].For other vacancies, please visit our website www.swing-hk.comLinkedin - linkedin.com/company/swing-consulting-ltdAll information provided will be treated in strict confidence and used for recruitment purposes only.

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