Deskside Supervisor (25-35K)
Swing Consulting
- 北角
- 月薪 港幣25,000-35,000元
- 長期
- 全職
- Manage on-site team to deliver day-to-day support and troubleshooting operation to ensure a smooth and efficiency operation.
- Work with customer to resolve VIP user's issues relate to technology such as MS Windows workstation, MS Office, MS Teams, anti-virus, MDM, Mobile Apps, Encryption, printing.
- Perform on-site desktop/network support including IMAC, desktops and laptops installation, image cloning, Hardware/Software troubleshooting, follow-up action, coordination and escalation.
- Reporting & analysis on operations for further service delivery performance enhancement.
- Provide ad-hoc/ on-call support for urgent incidents and support activities during non-office hours may be required.
- Higher Diploma in Computer or related discipline.
- At least 4 years relevant experience in team management, IT related support, system administration and networking.
- Strong customer-oriented mindset with excellent communication and interpersonal skills.
- Problem solving, analytical, interpersonal, motivated and can work under pressure.
- Advanced troubleshooting and multi-tasking skills.
- 25-35K
- 10-15 Days Annual Leave
- 5-day Work Week
- Friendly and Energetic Working Environment
CTgoodjobs