IT Field Engineer (Team Leader)
TribePost
- Ringwood, Hampshire
- £35,000-40,000 per year
- Permanent
- Full-time
Salary: £35,000 – £40,000, DOE + Benefits+ Company Profit share
Contract: Full Time, Permanent
Hours: 37.5 hours per weekBenefits – We will offer you:
- Ongoing training and support
- Company Profit Share (first £3,600 is tax free)
- 22 days annual leave plus bank holidays, increasing with length of service.
- Birthday as additional paid leave.
- Additional paid leave (dependent on company performance).
- Company sick pay policy.
- Pension Scheme.
- Private Medical Insurance including dental.
- Company car including private use or additional £4k PA + mileage
- Supporting internal teams and knowledge sharing
- Reacting quickly to escalations and communications from Service team
- Managing your daily assigned workload effectively and efficiently
- Resolving or progressing incidents
- Maintain service delivery against Key Performance Indicators.
- Aiming to meet team and individual objectives.
- Supporting 1st line, 2nd line, and other engineers with knowledge sharing.
- Accountability and responsibility for your workload
- Helpful and approachable attitude
- Excellent time management skills
- Strong verbal and written communication skills
- At least 12 months experience managing people, to include day to day management E.G holiday requests and absences as well as performance reviews and leading and motivating a team.