System Director, Quality and Risk Management
Addiction Recovery Care
- Louisa, KY
- Permanent
- Full-time
- Supervise and direct VP of Quality and Risk Management as well as the VP of Quality Assurance
- Conduct weekly meetings with quality management staff
- Site visit of all centers required a minimum of every quarter
- Educational training and development for staff in conjunction with the compliance and operations teams
- Maintains current policies and procedures as well as make recommendations for edited or additional P&P to executive supervisor as warranted
- Assures quality of care by developing and interpreting medical changes initiated within the organization, from regulatory bodies and evidenced
- Monitors and reports on the adherence to ARC programming and policy. Helps to ensures client care requirements are met on an ongoing basis.
- Aides in the staff’s ability to foster a compassionate environment by providing emotional, psychological, and spiritual support to clients, friends, and families.
- Audit expected efficiencies and provide feedback to management team
- Provides information to management so it can be shared with clients and the healthcare team by answering questions and requests.
- Assist in resolution of client and stakeholder needs by utilizing multidisciplinary team strategies.
- Participate in growth and development meetings and projects
- Maintains a safe and clean working environment by designing and recommending procedures, rules, and regulations; calling for assistance from other healthcare professionals.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.
- Maintains a cooperative relationship among healthcare teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
- Maintain a positive, respectful, and professional working relationship with Addiction Recovery Care Center/Odyssey, Inc.’s staff and consumers alike.
- Bring policy/personnel issues to supervision as they arise.
- Protect the privacy of all persons served/clients’ information in accordance with Addiction Recovery Care Center/Odyssey, Inc. 's privacy policies, procedures, and practices, as required by federal and state law, and in accordance with the general principle of
- Expected to report, without the threat of retaliation, any concerns regarding Addiction Recovery Care Center/Odyssey, Inc.’s policies and procedures on patient privacy and any observed practices in violation of the policy to their supervisor.
- Performs other duties assigned
- Bachelor's degree in healthcare management, nursing, or similar degree.
- Graduate of an accredited nursing program preferred
- Minimum of five years healthcare experience
- Two years of demonstrated leadership preferred
- Must have good clinical judgment
- Excellent interpersonal, written and verbal communication skills
- Able to work efficiently under time constraints
- Strong leadership skills and ability to work collaboratively with a large team
- Able to handle multiple assignments simultaneously
- Must be able to maintain and create a safe and effective environment
- Knowledge and experienced with ASAM
- Attention to detail and organization a must.
- Adhere to Confidentiality requirements as outlined in 42 CFR, Part 2.
- Computer literate with experience in a Windows environment or Chrome.
- Knowledge of the physical, emotional, intellectual and spiritual impact of alcohol and other drugs on the individual and family
- Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction
- Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner
- Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served
- Ability to sit and/or stand for long periods of time
- Ability to read detailed health records
- Ability to lift and carry up to 10 lbs.
- Ability to operate computer and other equipment in the office
- Must have sufficient mobility to move around the office and the community