Restaurant Manager (5 days work)

The American Club

  • 大潭
  • 長期
  • 全職
  • 11天前
The American Club offers one of the most diverse and unique working environments for hospitality professionals in Hong Kong. As one of our employees, you will be part of a dedicated team working for a “Platinum Club of the World”.Do you want to grow with our amazing team and help us celebrate our 100 year anniversary in 2025? We are looking for individuals with lots of enthusiasm who are team orientated with excellent customer service skills. Apply now and build your career with us!The Restaurant Manager assumes complete accountability for overseeing all food and beverage service and bar operations within the designated outlet. Their primary objective is to ensure the smooth and financially viable functioning of the Club as well as enhanced member experience.Job DutiesDay-to-Day Operations
  • Manage all outlet employees for performance, Member, and guest experience, ensure teams appearance and attendance, ensure daily and shift briefings.
  • Work closely with the F&B Service Managers and other departments of the Club in connection with the Food & Beverage service operation and assist them in carrying out their assigned responsibilities.
  • Build and develop strong relationships with all Members, BOG, and committee Members.
  • Ensure administrative and operational tasks are completed in a timely manner and consistently look for ways to improve business and service standards.
  • Maintain a strong relationship with the kitchen and chefs and ensure regular and effective communication with BOH teams.
  • Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations.
  • Carry out frequent inspections to ensure that all safety, sanitation, energy management, breakage control, preventive maintenance and other standards pertaining to the outlet.
Team Management and Leadership
  • Assure that effective orientation, departmental induction and training for new Employees and professional development activities for experienced Employees are planned and implemented.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Lead by example and strive to exceed Member and guest expectations and serve as a role model to demonstrate appropriate behaviours, set a high example of excellent member service and create a positive atmosphere for member relations.
  • Consistently demonstrate leadership and direction to all employees. Ensure compliance with all relevant laws and regulations, food and beverage policies, standards, and procedures.
  • Make suggestions to the Senior Management team regarding improvements.
Provide Exceptional Member Services
  • Improve service by communicating and assisting individuals to understand member needs, providing guidance, feedback and individual coaching when needed.
  • Efficiently and effectively handle Member concerns. Ensure corrective action is taken to continuously improve service results.
Managing and Conducting Human Resource Activities
  • Conduct, represent and attend training and daily or weekly team meetings/briefings.
  • Recognize excellent service and work and praise, motivate and encourage team.
Additional Responsibilities
  • Duties as assigned by the Senior Management team.
  • Assist operational team on the floor during meal periods and high demand times.
  • Recognize good quality products and presentation.
  • Oversee the financial requirements of the department.
Job RequirementsHigh school diploma or GED; 5+ years’ experience in food and beverage, culinary or related professional areaWorking Location: Tai TamWe offer attractive remuneration and career development opportunity. Please send full resume by clicking Apply Now or by Whatsapp: 9093 7658. For more information please visit our website: www.americanclubhk.comWe are an equal opportunity employer. All information provided by applicants will be used for recruitment related purpose only and handled in strict confidence by authorized personnel only. Only short-listed candidates will be notified. The personal data collected will be destroyed after 3 months.

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