Operations Business Manager
Hertfordshire County Council
- Stevenage, Hertfordshire
- Contract
- Full-time
Salary: £45,441 opportunity to progress to £50,512 - Pay Increase pending
Hours: 37.0
Location: Stevenage
Contract Type: Fixed Term End Date (18 Months)
Directorate: Adult Care ServicesAbout the teamThis is an exciting opportunity to join Hertfordshire Home Improvement Agency (HHIA) in our fast-paced DFG adaptations and income generating service. We are looking for a highly motivated, enthusiastic, and organised person, who can ensure consistent high levels of managerial support. You will join a friendly, dedicated and inclusive support team.The Hertfordshire Home Improvement Agency (HHIA) is part of an innovative amalgamation of resources from six districts coming together to provide a service that supports the independence of local residents. The aim of the HHIA is to create a better living experience through adaptation for residents of Hertfordshire. The HHIA can deliver this through a government grant known as the Disabled Facilities Grant.The Disabled Facilities Grant (DFG), which is means tested, helps to pay for essential home adaptations such as Level Access showers, stairlifts, ramps or to make other changes to the home to enable disabled children and adults to lead more independent lives.About the roleThe following responsibilities provides an overview of what the
- Managing a dynamic senior business support team
- To deputise for the Head of Service
- Regular monitoring of finance, and workload management
- Ensure projects deliver to agreed quality standards, timescales and budgets and programmes deliver benefits against targets.
- Work with district HHIA Partnership, Housing associations, OTs to achieve required outcomes, success criteria and governance.
- Provide line management and strategic direction to enable effective management of benefits, resources, issues, and risks across the programme.
- Ensure all systems operate smoothly and align with our quality standards.
- Monitor financial data and recommend solutions that will improve profitability.
- Adept at building and maintaining relationships with a range of stakeholders
- The ability to interpret financial data and forecasting
- Exceptional communication skills
- Experience of leading and motivating a small team or staff
- Able to work under pressure
- People Management and Motivation
- Experience of leading and motivating a small team or staff
- Experience of partnership working and leading a Board
- Problem solving and conflict management skills
- Leadership and motivational skills
- Accountability
This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.Additional informationDisability Confident
We are proud to be a and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).