Operations Business Manager

Hertfordshire County Council

  • Stevenage, Hertfordshire
  • Contract
  • Full-time
  • 15 days ago
Job Title: Operations Business Manager
Salary: £45,441 opportunity to progress to £50,512 - Pay Increase pending
Hours: 37.0
Location: Stevenage
Contract Type: Fixed Term End Date (18 Months)
Directorate: Adult Care ServicesAbout the teamThis is an exciting opportunity to join Hertfordshire Home Improvement Agency (HHIA) in our fast-paced DFG adaptations and income generating service. We are looking for a highly motivated, enthusiastic, and organised person, who can ensure consistent high levels of managerial support. You will join a friendly, dedicated and inclusive support team.The Hertfordshire Home Improvement Agency (HHIA) is part of an innovative amalgamation of resources from six districts coming together to provide a service that supports the independence of local residents. The aim of the HHIA is to create a better living experience through adaptation for residents of Hertfordshire. The HHIA can deliver this through a government grant known as the Disabled Facilities Grant.The Disabled Facilities Grant (DFG), which is means tested, helps to pay for essential home adaptations such as Level Access showers, stairlifts, ramps or to make other changes to the home to enable disabled children and adults to lead more independent lives.About the roleThe following responsibilities provides an overview of what the
  • Managing a dynamic senior business support team
  • To deputise for the Head of Service
  • Regular monitoring of finance, and workload management
  • Ensure projects deliver to agreed quality standards, timescales and budgets and programmes deliver benefits against targets.
  • Work with district HHIA Partnership, Housing associations, OTs to achieve required outcomes, success criteria and governance.
  • Provide line management and strategic direction to enable effective management of benefits, resources, issues, and risks across the programme.
  • Ensure all systems operate smoothly and align with our quality standards.
  • Monitor financial data and recommend solutions that will improve profitability.
The HHIA Operations Manager responsibilities include tracking business results, performing cost-benefit analyses and monitoring production KPIs. To be a successful Business Operations Manager, you should have experience in the same or similar role, managing all business operations and setting goals across the entire organization.About youEssential
  • Adept at building and maintaining relationships with a range of stakeholders
  • The ability to interpret financial data and forecasting
  • Exceptional communication skills
  • Experience of leading and motivating a small team or staff
  • Able to work under pressure
  • People Management and Motivation
Desirable:
  • Experience of leading and motivating a small team or staff
  • Experience of partnership working and leading a Board
  • Problem solving and conflict management skills
  • Leadership and motivational skills
  • Accountability
Every week is different and an opportunity to learn. Our team is involved in a hugely diverse set of services and initiatives, with opportunities to build new relationships and understand the important services we deliver to residents of Hertfordshire. The challenges are many, the reward of client being independent in their own homes through adaptations for the people that we support and seeing the changes that come from that make the efforts worthwhile.If you are a self-starter and wanting to develop your skills in management, finance, data, leadership and work with a great team, then the HHIA is for youThis job role is within the Health and Social Care , level 12 job profile. Please locate this via:To hear more about this opportunity please contact Sabrina Kelly, 01992 843467 for an informal discussion about the role.Interview Date: 17th June 2024How to applyAs part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.Secondment
This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.Additional informationDisability Confident
We are proud to be a and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

Hertfordshire County Council