Global Account Director
UserTesting
- Atlanta, GA
- Permanent
- Full-time
- Meet or exceed growth quota and retention targets
- Develop and execute winning strategic account plans in collaboration with the account team (Solutions Consultant, Business Development Representative, and Customer Success Manager/Renewal Manager)
- Generate healthy pipeline coverage to meet growth revenue targets including self-generated pipeline and by working closely with cross-functional groups.
- Create value across all levels of highly matrixed organizations from individual contributors to senior leadership. Communicate effectively with executives to articulate value.
- Build groundswell and consensus between multiple business units and functions to drive global enterprise revenue
- Executing end-to-end sales cycles - Prospect, qualify, develop, close & grow customers
- Managing an accurate sales forecast and delivering against forecast expectations
- Be a trusted advisor and be able to provide solutions to business challenges that are mutually beneficial.
- Extensive enterprise SaaS sales experience as a high performer with a documented track-record of exceeding growth quota performance & account retention goals
- Experience with Account Management and New Business sales motions (Cross-sell/expansion, upsell) with a heavy emphasis on outbound pipeline generation
- User Experience domain expertise is highly valued, or ancillary expertise selling within Market Research, Analytics, Customer Experience, Consulting/agency, or Research disciplines
- Experience selling large deals ($250K - $5M+) within large global organizations
- Experience in executive communications and selling to senior executives and delivering strong business cases, QBR/EBRs and success plans
- Experience with strategic consultative selling into UX, Insights, Digital/Online Marketing, and Product teams
- Experience developing strategic account plans for growth & customer retention
- Ability/willingness to travel ~ 30%+