ServiceNow Developer Module Lead
Sopra Steria
- Kanchipuram, Tamil Nadu
- Permanent
- Full-time
- Ideal candidate must be self-motivated with a proven track record in working on ITSM using ServiceNow.
- Having an experience in ServiceNow Development from medium to complex needs.
- Able to Understand customer requirements and work on requests.
- Experience with implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, etc.
- Experience in managing workflows of Medium to Complex in nature.
- Has working experience on Instance Upgrades and Patches for multiple customers.
- Experience in scripting language: JavaScript and ServiceNow scripting.
- Very Good Experience working with relational databases.
- Good understanding of Database Technologies (MySQL, Oracle, SQL, etc.)
- Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
- Has excellent communication skills and is able to interact with clients and stakeholders to manage new requirements.
- ServiceNow - Certified System Administrator
- ITIL V3 Foundation or ITIL V4 Foundation
- ServiceNow - Certified Implementation Specialist ITSM (CIS-ITSM)
- Micro-Certification: Automated Test Framework
- Micro-Certification: Flow Designer
- Micro-Certification: Integration Hub
- Micro-Certification: Virtual Agent