HVAC/Hydronic Technical Sales Representative
EMCO Corporation
- Surrey, BC
- Permanent
- Full-time
- Demonstrate comprehensive knowledge of HVAC products and their applications
- Support customer inquiries with technical guidance on HVAC products and installations
- Troubleshoot and help create solutions for customers when problems arise
- Build and sustain effective working relationships with vendors
- Provide quotations, technical support, and literature to customers to maintain strong relationships and help meet sales targets
- Examine market opportunities and identify new potential customers
- Provide recommendations on new products, services, and market trends to customers and Profit Centre Team
- Participate in trade shows, training, and vendor product meetings to remain up to date on product knowledge, emerging trends, rebates, and product offerings
- Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
- Perform other tasks as requested by the Profit Centre Manager
- College and/or University degree is required
- Outstanding customer service, communication, and problem-solving skills
- Excellent relationship building skills with customers, vendors, and teammates
- Ability to learn and operate the applicable software system used to process orders
- Experience working in a fast-paced environment with a strong attention to detail
- Possess a strong work ethic and a high standard of integrity
- Ability to work well independently and in a team setting
- Excellent time management and organizational skills with the ability to meet tight deadlines
- Possess a valid Driver’s License
- Previous experience with or knowledge of hydronics or HVAC products sold at the Profit Centre
- Ability to use the Internet as a resource to problem solve and find alternative solutions for customers
- Experience using CRM, Infor, Word, Excel, and Outlook
- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits, and profit sharing
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flex time