Early Careers Programme 2024 - Corporate & Commercial - Register Interest
Howden Group Holdings
- Maidstone, Kent
- Permanent
- Full-time
- Supporting our Account Handlers in managing client portfolios with day-to-day enquiries either over the phone or email. The enquiries could be a change to personal details or even assisting with a brand-new policy.
- A helping hand to gather policy renewal information to enable terms to be obtained and orders placed.
- Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities.
- By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries.
- Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes.
- Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions.
- Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed.
- Attention to detail, have you captured everything correctly?
- Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best.
- Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome.
- An interest in financial services and looking to take the first step to develop your insurance career.
- 5 GCSE to include Maths and English at grade C or above (or equivalent).
- An employee-ownership model
- Aligned external investors
- The trust and integrity born of friendship
- Expertise
- Independence