Control Management Senior Manager - Central RCSA QA
The Wells Fargo Foundation
Hyderabad, TelanganaSecunderabad, Telangana
Permanent
Full-time
15 days ago
About Wells Fargo India Wells Fargo India & Philippines (WFIP) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. WFIP operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFIP at our International Careers website. Role Description Wells Fargo is seeking a Senior Manager as part of Central RCSA Quality Assurance to lead and build team in India and Philippines region. This role is responsible to work within a global environment while partnering with US counterparts, relevant business group to develop and maintain a strong control environment leading to the early identification and sustainable mitigation of operational risk. Responsible for Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, Control Governance & Reporting, and Control Programs. Role Responsibilities Manage and develop a team of skilled risk management resources to efficiently drive Quality Assurance team Develop and guide a culture of talent development to meet RCSA objectives and strategy Enable timely and quality output from RCSA workshops prior to affirmation by validating the feedback from Inline QC, R&CB teams. Act as a tollgate in enabling complete remediation of all feedback by the BG/ EF as received from QC, RCB and Compliance QA teams. Enable central management/ maintenance of Minimum Required Questionnaire across QC and QA teams. Enable in identifying requirements to potentially automate reporting requirements, tooling requirements (ServiceNow) to support smooth operations of quality reviews. Liaison with BG/ EF RAU owners, Front Line and Second Line teams to support in execution of workshop and Affirmation Participate in identifying, assessing, managing, and mitigating current and emerging risk exposures within Control Management functional area Provide risk management consulting to support the business in designing and implementing risk mitigation strategies, business processes, and business controls Monitor moderately complex business specific programs and provide risk management consulting to support the business in designing and implementing risk mitigation strategies Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area Provide guidance to business groups on the development, implementation, and monitoring of business specific programs to identify, assess, and mitigate risk Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations Required Experience 15+ years of experience in risk management (preferred with people management experience) or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk managementtechnology / engineering in a regulatory environment. Desired Qualifications Strong understanding of RCSA methodology, QC/QA, and reporting Clear understanding of risk framework, corporate/business policies, and programs to translate into platforms. Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders as well as across various levels within the organization. Self-starter, with a focus on action execution and problem solving Ability to prioritize and manage competing priorities without loss of quality or execution Ability to synthesize material from multiple sources to create logically-structured content that clearly communicates the intended topic to a wide range of audiences Ethical integrity and demonstrated ability to identify risks and confidently raise issues, escalate early and engage in constructive challenge, doing so independently when necessary Demonstrated strength delivering effective solutions from concept to execution Job Expectations: Manage and develop a team of skilled risk management resources to efficiently drive Quality Assurance team Enable timely and quality output from RCSA workshops prior to affirmation by validating the feedback from Inline QC, R&CB teams. Effective collaboration with US central control management along with BG/ EF stakeholders. Aid in the enterprise design, implementation and ongoing management of ServiceNow platform for the RCSA program, in coordination with EBCE, ERIA, ORE, ICP and FRC program areas by providing platform management, development and enhancement across multiple areas Lead management and development of platform initiatives aligned with the RCSA action plan throughout the full project lifecycle Monitor RCSA front-line process / procedure implementation execution in platform and escalate platform risks / issues as required Manage platform documentation and monitoring related to RCSA assessments Develop reports, presentations and materials for a diverse audience of senior leaders, demonstrating ability to draw insights and conclusions from content originating from multiple sources and of various quality levels Synthesize platform insights and conclusions into a cohesive story/executive presentation aligned with enterprise objectives Document platform improvement opportunities, reporting use cases and overall lessons learned Posting End Date: 12 May 2024 We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our to learn more.