Accounts Receivable Officer
Officeworks
- Chadstone, VIC
- Permanent
- Full-time
- Provide excellent customer experiences with every call, answering and responding to inbound customer queries
- Place a focus on first call resolution and problem solving to find a solution
- Displaying empathy, understanding and a customer centric mindset, you will follow up on outstanding debt in accordance with our collections procedures
- Open new accounts, review credit limits, refunds and allocate payments
- Assist with the setup of new vendors
- Experience in an Accounts Receivable, collections or a similar role
- Previous experience in a customer contact role, with experience in an inbound or outbound calling environment an advantage
- Knowledge of computerised invoicing and debtors accounting systems
- The ability to communicate effectively with various stakeholders
- Excellent communications skills with the ability to problem solve and ensure customer needs are met
- SAP experience is a bonus
- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry leading Growing Families policy.