IT Support Analyst
Abacus Professional Recruitment
- Belfast
- Permanent
- Full-time
- Building and installing devices
- Software rollout
- Troubleshooting hardware and software faults
- Must have a good basic knowledge of Windows 2016/2019 servers
- Good knowledge and understanding of SQL querying and data manipulation
- Prior experience with Windows 10/11 clients
- Able to use Azure Virtual Desktop
- Ability to provide administration in Office365 Suite and TCP/IP networking
- This ranges from the roll out of new equipment, software and telephony systems
- We also have an exciting list of ongoing infrastructure and networking projects including moving users to Azure Virtual Desktop
- LAN/WAN/VPN connectivity - Cisco and Palo Alto
- SQL Skills: Basic understanding of SQL querying and data manipulation for troubleshooting and reporting purposes
- Specialist software–e.g. case management(liberate), digital dictation (BigHand), legal accounts
- PCs, laptops
- Peripherals (monitors, desk mounts, docking stations, etc.)
- Upkeep and maintenance of hardware inventory records
- VMware servers
- Router/hubs/switches/wireless/telephone system
- Managed iPhones
- Proven 3-4 years’ experience in IT support role.
- Have 1st through 3rd level Experience or IT professional qualification.
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