Service Planner
Travail Employment Group
- Ellesmere, Shropshire Wrexham
- £24,000 per year
- Permanent
- Full-time
- Yearly salary enhancements
- 25 days holiday + bank holidays
- Free parking
- Friendly team
- Free fruit
- Full training provided
- Assisting service department, handling calls and dealing with enquiries.
- Managing key accounts
- Preparing estimates for repairs and progressing with the customer.
- Answering phone calls from customers requesting breakdown assistance, parts and general enquiries
- General administration duties, such as collecting and processing engineer's paperwork.
- Maintaining records for monthly KPI information, completing KPI reports.
- Controlling and monitoring work in progress.
- Processing invoices and purchase orders
- The ability to provide excellent administration and customer service.
- Strong IT skills (Google Suite and Microsoft packages)
- Excellent communication skills both verbal and written.
- Attention to detail.
- The ability to work productively in a fast working environment.
- Manufacturing or service background (desirable).
- Working knowledge of SAP (desirable as training will be provided).