Digital UX/UI Designer - Fixed Term contract
Capita
- London
- Contract
- Full-time
- Conduct user research to understand the needs, behaviours, and pain points of pension holders and administrators.
- Analyse user feedback, usability testing results, and metrics to identify opportunities for improvement in the pension service platform.
- Create wireframes, user flows, and interactive prototypes to visualize and iterate on design concepts.
- Ensure that designs adhere to Government Design System design principles, emphasizing simplicity, clarity, and accessibility.
- Develop visually appealing and consistent user interfaces for digital pension platforms, considering branding guidelines and accessibility standards.
- Ensure that pension service platforms comply with accessibility standards (such as WCAG) to accommodate users with diverse abilities and needs.
- Collaborate closely with product managers, developers, and other stakeholders throughout the design process to align on project goals and priorities.
- Iterate on design solutions based on user feedback, stakeholder input, and usability testing results.
- Use an agile methodology to rapidly prototype, test, and refine design concepts, ensuring continuous improvement of the pension service platform
- 360 degree experience in designing digital journeys starting at the research phase
- Work collaboratively with Developers and Business Analysis
- Knowledge of Government Design Systems
- Take user stories and translate them to visuals
- Strong communication skills and the ability to articulate information in front of internal and external stakeholders.
- You need to be able to influence wider teams to buy into the importance of customer centric focus and design
- Experience of working within Financial Services or with Financial Services clients (pensions would be highly desirable)
- Knowledge of working with design tools such as Azure and Jira
- Experience of the Agile methodology
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