Enterprise Specialist - Restart
The Growth Company
- Manchester
- £38,100 per year
- Contract
- Full-time
- Proactively identify individuals/self-employed individuals seeking support to start or grow their businesses.
- Handle client enquiries via phone and email, initially assessing business needs and growth potential of a client using appropriate tools, processes and systems where required and establishing and maintaining effective relationships and key client contacts.
- Ensure that potential clients comply with required eligibility criteria by ensuring that initial eligibility checks are carried out, prior to any formal assessment or action planning taking place.
- Undertake detailed diagnostics for clients focusing on a particular function or business area using various tools and methods to capture baseline data from clients and identify needs.
- Support clients with developing and implementing comprehensive action plans and maintain ongoing relationships to deliver support.
- Deliver support directly relating to core areas, which will include business structures, business planning, marketing, finance and forecasting, and sales tactics, in addition, to support tailored to individual business needs, to enable them to have the confidence/knowledge as a self-employed individual to reach their full potential.
- Develop and maintain a network of key people relevant to the business area, such as other Advisors, Account Managers, job centres, libraries, local authorities, shared workspaces, professional business networks and other professional services e.g. Accountants, banks etc.
- Link clients to additional services and sources of expertise best suited to deliver practical solutions and instil new knowledge that will underpin and provide confidence to those clients starting up a business or increase the business performance.
- Strong sales and account management skills.
- Excellent presentation and communication skills both written and oral.
- Good networker, with an existing partnership base or exceptional skills to build a network.
- Excellent planning, organisational, administrative and project management skills.
- Well-developed IT skills, including an understanding of computerised management information systems, spreadsheets, diary management, e-mail, and CRM systems.
- Previously established and / or led a successful business.
- Experience in own diary management, including exceeding personal KPIs, providing exceptional quality and ensuring all paperwork/compliance is met.
- Understanding and experience in using project management techniques.
- Strong technical knowledge in running or starting a business, or technical knowledge in the key areas of entrepreneurial startups and pre-starts, including but not limited to: identifying and researching your marketplace; business planning; cash flow forecasting; sales; marketing; and pricing.
- Knowledge and understanding of the key national, sub-regional and local organisations and their role in supporting economic development and specifically business growth.
- Understanding of customer-focused approach of working with businesses to foster engagement and encourage commitment to working towards economic development.
- Proven critical thinking and problem-solving skills.
- Ability to identify opportunities and to be innovative.