Business Process Analyst, II

Zebra Technologies

Pulau Pinang
Permanent
Full-time

25 days ago

Job Description:Remote Work: HybridOverview:At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.Business Process Analysts are responsible for the integrity of Zebra's internal business processes in the assigned business unit/area they are affiliated with. They ensure our business is run effectively, efficiently and in support of delivering against our commitments internally and externally to our customers, partners and regulatory bodies.
Responsibilities:

Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma)
Works proactively to identify and suggest opportunities to improve process effectiveness and efficiency is assigned BU
Conducts root cause analysis of process failures
Captures current challenges, desired outcomes and recommendations
Documents agreements and owns drafting and revision of new/updated business processes in assigned business unit
Understands upstream, downstream and work tools impacts to process change. Can recommend solutions to minimize impacts
May train incumbent employees in new process flow/requirements
Measures and reports on success of new/revised processes in the BU
May organize, lead and facilitate cross-functional project teams in process improvement efforts
Provides consultation on the use of re-engineering techniques to improve process performance and product/service quality
Performs cost and benefit analyses

Qualifications:

Bachelor's degree
2-5 years experience
Six Sigma Yellow Belt preferred or in progress
Familiarity with functional processes in assigned BU. Preferred - some experience as an incumbent worker
Demonstrated working knowledge/experience using basic change management principals and approaches. Formal training preferred

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