Hotel Manager
Mandarin Oriental
- Doha, Qatar
- Permanent
- Full-time
- To translate and execute strategies into operational excellence.
- To take responsibility for the hotel when the General Manager is not present.
- Effectively coordinate the Executive Office to ensure efficiency.
- To prepare, review, and manage annual Budgets and Capital Expenditure plans, Analyse Profit & Loss, and assist in implementing strategies to increase both rooms yield and RevPAR, thus ensuring overall revenue maximisation.
- To ensure there is a continuous focus and drive on all Quality Monitoring tools / Key Performance Indicators (KPI), including MOQA, LRA, LQE, and TrustYou.
- To orchestrate and direct the annual Safe, Sound & Sustainable by Mandarin Oriental Audit.
- Support the Director of Finance in the preparation and implementation of the budget.
- Provide assistance and professional input with the development of Profit Maximising Initiatives and revenue generating strategies.
- Active participation in Career Development programmes for colleagues.
- Act as the mentor and coach for managers by engaging them in projects and learning initiatives, and ensuring that appraisals and feedback sessions are regularly held.
- Minimum 10 years of experience working in a 5-star hotel environment.
- Minimum 5 years hotel operations experience
- Able to communicate effectively and build professional relationships with the Executive Committee, guests and hotel colleagues.
- Strong business acumen
- A minimum of 2 year's experience as a Director of Operations, Resident Manager or Hotel Manager
- International experience with GCC and/or Doha preferred