IT Operations Technical Engineer- Europe – Bodycote
Bodycote
- Praha 8
- Trvalý pracovní poměr
- Plný úvazek
- Responsibility for resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels.
- Day to day management of the Bodycote infrastructure covering technologies around AD, Group Policy, Servers/OS & Storage, Backup, Email, WAN/LAN, Security, Internet, Remote Access and Thin Client. To include monitoring, auditing, checking availability & capacity, patching and applying changes in line with the agreed change management process.
- Work with the problem management team to resolve issues and address corrective actions identified by our service improvement programme.
- Collaborating globally with Bodycote IT resources, supporting over 3400 IT users in over 165 locations.
- Involvement in new and ongoing BAU IT projects to upgrade and improve the Bodycote infrastructure.
- Minimum of 5 years of experience supporting a complex windows based environment.
- Strong technical background covering Active Directory, Exchange 2016, Mimecast, DNS, SCCM/SCOM admin and terminal services.
- Microsoft, VMware or Cisco professional certifications.
- Windows server 2003 through 2022.
- Understanding of networking fundamentals (LAN,WAN and Switches)
- Back up technologies, DPM, HP LiveVault/Connected. Dell IDPA
- Experience working with Cloud hosted IT Services, in particular Microsoft Azure.
- Antivirus technologies
- Working knowledge of ITIL
- ITIL Certified to Foundation Level
- Dell VxRail
- MCSE
- Mobility: Growth opportunities in a leading global organization.
- Location: Excellent office location in Prague - Karlín.
- Work-Life Balance: Home office (40%) + 25 days of vacation and 3 sick days per year.
- Compensation: Competitive salary and referral bonus.
- Benefits: Choose from Private Health Care, Yearly Public Transport Card, or Multisport Card.Pension
- Enjoy pension contributions for a secure future.