IT Operations Technical Engineer- Europe – Bodycote

Bodycote

  • Praha 8
  • Trvalý pracovní poměr
  • Plný úvazek
  • Před 14 dny
Operating an international network of facilities, and serving a wide range of industrial market sectors, Bodycote is the world’s largest and most respected provider of thermal processing services. Bodycote Group IT require an Operations Technical Engineer – Europe, to manage the IT infrastructure on a day to day basis and to take responsibility for resolving incidents and requests in line with our defined processes and to agreed service levels.Main responsibilities:
  • Responsibility for resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels.
  • Day to day management of the Bodycote infrastructure covering technologies around AD, Group Policy, Servers/OS & Storage, Backup, Email, WAN/LAN, Security, Internet, Remote Access and Thin Client. To include monitoring, auditing, checking availability & capacity, patching and applying changes in line with the agreed change management process.
  • Work with the problem management team to resolve issues and address corrective actions identified by our service improvement programme.
  • Collaborating globally with Bodycote IT resources, supporting over 3400 IT users in over 165 locations.
  • Involvement in new and ongoing BAU IT projects to upgrade and improve the Bodycote infrastructure.
Qualifications, experience and skills:
  • Minimum of 5 years of experience supporting a complex windows based environment.
  • Strong technical background covering Active Directory, Exchange 2016, Mimecast, DNS, SCCM/SCOM admin and terminal services.
  • Microsoft, VMware or Cisco professional certifications.
  • Windows server 2003 through 2022.
  • Understanding of networking fundamentals (LAN,WAN and Switches)
  • Back up technologies, DPM, HP LiveVault/Connected. Dell IDPA
  • Experience working with Cloud hosted IT Services, in particular Microsoft Azure.
  • Antivirus technologies
  • Working knowledge of ITIL
Desirable Skills
  • ITIL Certified to Foundation Level
  • Dell VxRail
  • MCSE
What We Offer:
  • Mobility: Growth opportunities in a leading global organization.
  • Location: Excellent office location in Prague - Karlín.
  • Work-Life Balance: Home office (40%) + 25 days of vacation and 3 sick days per year.
  • Compensation: Competitive salary and referral bonus.
  • Benefits: Choose from Private Health Care, Yearly Public Transport Card, or Multisport Card.Pension
  • Enjoy pension contributions for a secure future.
Application Process: All internal applicants should inform their current line manager of their application. Successful candidates will be contacted within 2 weeks.#LI-AI1

Bodycote