Biddable / Paid Media Account Manager, Luxury

Croud

  • Shrewsbury, Shropshire
  • Contract
  • Full-time
  • 26 days ago
This website uses cookies to ensure you get the best experience on our website.Croud and selected partners use cookies and similar technologies to ensure you get the best experience on this website. If you consent to it, we will use cookies for analytics and marketing purposes.See our to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking "Manage cookies" at the bottom of each website page.common--cookies--alert#acceptAll">Accept all cookies common--cookies--alert#disableAll">Disable non-necessary cookies common--cookies--alert#openPreferences">Cookie preferences common--cookies--preferences#open" class="bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto sticky top-2">Select which cookies you acceptOn this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .Strictly necessaryThese cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailorcommon--cookies--preferences#handleCategoryToggle">AnalyticsThese cookies collect information to help us understand how the site is being used. Vendors Teamtailorcommon--cookies--preferences#handleCategoryToggle">MarketingThese cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Vendors Linkedin, Googlecommon--cookies--preferences#handleAccept">Accept these cookies common--cookies--preferences#handleDecline">Decline non-necessary cookiescommon--header--menu#toggle" data-common--header--menu-target="button" title="Career menu"> Career menuEmployee Candidate Homepagecommon--dropdown#toggle">common--share#handleClick" data-provider="Facebook"> Facebook common--share#handleClick" data-provider="Twitter"> X common--share#handleClick" data-provider="LinkedIn"> LinkedInPerformance Media · Shrewsbury · Hybrid RemoteBiddable / Paid Media Account Manager, Luxurycareersite--jobs--form-overlay#showFormOverlay" data-careersite--jobs--form-overlay-target="coverButton"> Apply Nowblocks--cover--default#handleScrollDown" title="Scroll to content">ROLE OVERVIEWCroud is a digital marketing agency with a , recently named .In 2021, Croud acquired VERB Brands, and as part of an exciting rebrand, VERB will now be known as Croud Luxe.Croud Luxe specialises in full-service performance marketing solutions and partners with globally renowned luxury and premium brands such as Flannels, Calzedonia, Aston Martin, The Ritz, Maybourne Hotel Group and many more.We are now looking for an experienced Paid Media professional with an agency background who is passionate about luxury retail.You will successfully manage and grow a portfolio of client accounts (5 on average) billing an average of c.£100,000 / month. Not only will you push your clients to the cutting edge of Paid Media, in its entirety, you will also identify other ways in which they can meet & exceed their business objectives through Paid Media. You will have a broad technical understanding of Paid Media including Paid Search, Paid Social and use these skills to build on our clients success.Channel Expertise:You will ideally have 2+ years in industry as a minimum with strong experience in 2 of the following channels:Paid Social (Meta & Instagram essential. Snapchat, Pinterest & Tiktok desirable)Programmatic (This ranges from media planning, tracking setup, DSP setup, reporting and analysis (DV360/CM360 experience essential).Paid Search (Google & Microsoft)We will consider single channel specialists who demonstrate a willingness and ability to learn an additional channel.Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish.RESPONSIBILITIES
  • Lead across a number of client accounts across two of the above core three channels
  • Use your technical skills to deliver beyond the expectations of your clients
  • Set clear and attainable KPI targets with each of your clients. Ensure action plans are in place to achieve these and provide comprehensive reporting to keep your clients up to date and focused on the agreed objectives
  • Own a dynamic portfolio of clients, taking full responsibility of their campaigns from planning to launch, through to ongoing optimisation, reporting & strategic development
  • Be the POC for any technical troubleshooting for any tagging or tracking related issues across paid media
  • Develop strong client relationships with key stakeholders and through this achieve & maintain +90% client satisfaction scores
  • Proactively schedule and lead client meetings & calls. Strategy meetings to take place once per quarter, with other meetings/calls in-between as required
  • Demonstrate a strong sense of self-motivation and self-drive by regularly putting forward new ideas & solutions that will enable your clients to meet & exceed their business goals
  • Provide mentorship & guidance to Account Executives, supporting them with all areas including technical skills, time management, critical thinking & problem solving and client communication skills
  • Expand your knowledge of other channels, using this to cross-sell enhanced strategy solutions to your clients, where you believe it is applicable to their need
PERSON SPECIFICATIONTo be successful in this role you will need to be:
  • Analytical and data driven
  • Curious & not willing to simply accept the status quo
  • Self aware & always challenging yourself to grow
  • Down to earth - we're passionate about our work but we know what's important in life and we like to have fun along the way
COMPANY BENEFITSCroud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!
  • 25 days holiday a year with the option to purchase more
  • Hybrid working model
  • Annual performance bonus
  • Recruitment referrals bonus
  • Health & wellbeing contributions
  • Cycle to Work scheme
  • Free fruit, breakfast cereals and tea & coffee
  • Regular socials and events planned
  • Peer to peer recognition scheme 'bonusly'
  • Enhanced maternity and paternity package
  • Pension
  • Employee Assistance Programme
  • Access to Croud Campus (our bespoke learning and development platform)
  • Life and income protection
  • Medical cash plan
  • Day to make a difference
Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.Department Locations Shrewsbury Remote status Hybrid RemoteCurrent vacanciesShrewsburycareersite--jobs--form-overlay#showFormOverlay">Apply Now jobs--overlay#closeOverlay">Performance Media · Shrewsbury · Hybrid RemoteBiddable / Paid Media Account Manager, LuxuryLoading application formCareer site
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