Biddable / Paid Media Account Manager, Luxury
Croud
- Shrewsbury, Shropshire
- Contract
- Full-time
- Lead across a number of client accounts across two of the above core three channels
- Use your technical skills to deliver beyond the expectations of your clients
- Set clear and attainable KPI targets with each of your clients. Ensure action plans are in place to achieve these and provide comprehensive reporting to keep your clients up to date and focused on the agreed objectives
- Own a dynamic portfolio of clients, taking full responsibility of their campaigns from planning to launch, through to ongoing optimisation, reporting & strategic development
- Be the POC for any technical troubleshooting for any tagging or tracking related issues across paid media
- Develop strong client relationships with key stakeholders and through this achieve & maintain +90% client satisfaction scores
- Proactively schedule and lead client meetings & calls. Strategy meetings to take place once per quarter, with other meetings/calls in-between as required
- Demonstrate a strong sense of self-motivation and self-drive by regularly putting forward new ideas & solutions that will enable your clients to meet & exceed their business goals
- Provide mentorship & guidance to Account Executives, supporting them with all areas including technical skills, time management, critical thinking & problem solving and client communication skills
- Expand your knowledge of other channels, using this to cross-sell enhanced strategy solutions to your clients, where you believe it is applicable to their need
- Analytical and data driven
- Curious & not willing to simply accept the status quo
- Self aware & always challenging yourself to grow
- Down to earth - we're passionate about our work but we know what's important in life and we like to have fun along the way
- 25 days holiday a year with the option to purchase more
- Hybrid working model
- Annual performance bonus
- Recruitment referrals bonus
- Health & wellbeing contributions
- Cycle to Work scheme
- Free fruit, breakfast cereals and tea & coffee
- Regular socials and events planned
- Peer to peer recognition scheme 'bonusly'
- Enhanced maternity and paternity package
- Pension
- Employee Assistance Programme
- Access to Croud Campus (our bespoke learning and development platform)
- Life and income protection
- Medical cash plan
- Day to make a difference
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