Claims Manager
OCBC Bank
- 筲箕灣
- 長期
- 全職
- Monitor and Control claims operations to be carried out smoothly
- Answer enquiries from customer & insurers about claims and disputes.
- Handle claim cases and take follow up actions
- Prepare regular management reports on claims
- Review and revise internal claims manual, guidelines and practices
- Handle sales related tasks assigned by the company from time to time when required.
- Degree or Higher Diploma
- Minimum 3 years of claims experience in general insurance in a bank, a broker company or an insurance company
- Pass of IIQE paper I & II
- Sound product knowledge and customer service experience would be an asset
- Good interpersonal skills, detail-oriented and independent
- Proficiency in both written and spoken English and Chinese
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