Inside Counter Sales
Daikin
- Eugene, OR
- Permanent
- Full-time
- Execute all aspects of the counter sales function including order entry and answer branch phones
- Existing account management – call on occasion to check on customer satisfaction
- Serve as primary contact with accounts – develop excellent relationships
- Provide customers with product and delivery information
- Process purchase orders and requests for quotes
- Provide accurate information regarding availability of in-stock items
- Recommend alternate products based on cost, availability, or specifications
- Generate new and repeat sales by providing product and technical information in a
- Keep current on competitive activity and pricing
- Supports and implements all Company promos with all customers
- Other tasks as assigned
- General knowledge of Refrigeration/HVAC wholesale experience
- Product knowledge and understanding of the Refrigeration and HVAC industries
- Comprehends Thermal’s Inside Sales, Warehouse, and delivery functions
- Excellent knowledge of the products that Thermal Supply sells
- Excellent verbal and written communication skills
- Ability to multitask
- Shows good judgement and demonstrates calmness under pressure. Excellent computer knowledge including Microsoft Office and Proactive, self-motivated and willingly seeks opportunities to benefit Thermal Supply
- Positive approach towards customers and fellow staff members
- Thinks creatively and identifies sales opportunities
- Able to communicate with customers in person or on the phone
- Good organizational skills