Product Manager
Manulife
- Makati City, Metro Manila
- Permanent
- Full-time
- Responsible for the design of new product, research on customer insights, assessment of product marketability and competitiveness, system installation, conduct of new product trainings & road shows
- Manage the end-to-end product development process from product conceptualization to launch, ensuring delivery of all the cross-functional product team members' deliverables
- Implement a more efficient product-based operations processes to ensure good customer experience and eliminate customer pain points
- Engage and coordinate with key bank partner personnel in getting buy-in of new products being developed
- Work with the Savings Head in the creation and implementation of strategic initiatives of the team.
- Responsible in monitoring the performance of products including creation of programs and strategies that will influence target behavior
- Monitor product behavior and manage implementations identify of changes / enhancements that will ensure continued financial viability and relevance to the market/s served
- Create product positioning decks, tools and learning modules focused on needs-based positioning angles to help the distributors gain better appreciation of the technical vs commercial side of the product
- Handle the development of needs-based sales tools and calculators to support the positioning and launch of new products
- Oversee the content and execution of product materials through customer-friendly and easy-to-understand language
- Create competitor comparison materials aimed at highlighting the key selling points and translate them into sales positioning spiels
- Act as resource speaker for client-facing events and provide assistance during sales calls/presentation for cases with significant business potential
- Monitor market updates related to new laws and regulations, new competitor product offerings, market trends, and other relevant news that may be translated into position/selling angles that distributors can use as sales pitch
- Ensure timely resolution of product-related client and distributor concerns
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
- Graduate of a bachelor degree preferably Marketing, Management, Business Administration or other equivalent field
- Working knowledge of financial services industry/ insurance industry
- Preferable with deep knowledge understanding of insurance products and services
- Excellent organizational and project management skills, with the ability to handle multiple projects at the same time
- Highly developed analytical, communication & interpersonal skills
- Ability to interact with and influence people at all levels of the organization
- Excellent presentation skills, with the ability to build rapport with the audience
- Customer-Centric oriented
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
- Values-first culture