Waiter/ Waitress
Accor
- Deira, Dubai
- Permanent
- Full-time
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Job DescriptionThe Role:
- Serves Food & Beverage to the guests in the assigned station / place of work in a courteous, professional, efficient and flexible manner consistent with established performance and productivity standards in any of the Food & Beverage Outlets (Restaurant, Room Service) in order to maximize guest satisfaction and return clientele.
- Is flexible to extend job duties and responsibilities, which do not distinctly differ in nature from the original assigned work, including re-assignment to alternative departments and areas if required, to meet business demand and guest service needs.
- Knowledgeable of Municipality policies and regulations when it comes to food handling.
- Fully conversant with all services and facilities offered by the hotel.
- Set ups tables and bars in accordance to food & beverage standards.
- Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation.
- Attends Departmental training especially for the new Heartists, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and job knowledge.
- Assists in planning and organizing festive food & beverage promotions within the assigned outlet.
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
Prior experience working with Micros, FMC, Future log or a related system.
Fluency in English written and verbally.
Additional languages are a plusOur commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.