Trade Counter
Simon Acres Group
- Doncaster
- Permanent
- Full-time
Location: Doncaster
Job Type: Permanent, Full Time
Salary: £26,000 up to around £30,000
Schedule: 7am – 5pm Monday to Friday, 8am-12pm Saturday on a rota basisCompany Overview:Our client is a leading distributor of plumbing, heating, and bathroom supplies, catering to both trade professionals and DIY enthusiasts. With a strong presence in the market, they pride themselves on providing excellent customer service and quality products.Position Overview:We are seeking a dedicated Trade Counter Assistant to join our client's team. As a Trade Counter Assistant, you will play a key role in providing exceptional service to our customers, assisting them with product inquiries, orders, and ensuring their needs are met efficiently and effectively.Responsibilities:
- Greet customers warmly and assist them with product inquiries, orders, and recommendations. Provide knowledgeable assistance on product features, benefits, and usage.
- Process customer orders accurately and efficiently using our client's internal systems.
- Ensure orders are fulfilled promptly and accurately.
- Monitor stock levels on the trade counter, replenishing products as needed to ensure availability for customers. Assist with inventory management tasks as directed.
- Collaborate with the sales team to promote special offers, new products, and upsell opportunities to customers. Actively engage in sales initiatives to drive revenue growth.
- Complete various administrative tasks such as filing, data entry, and maintaining customer records. Assist with maintaining a clean and organised trade counter area.
- Previous experience in a customer-facing role, preferably within a retail or trade environment.
- Strong attention to detail and accuracy in order processing.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Basic computer skills and proficiency with MS Office applications.
- Flexibility to work the required hours, including Saturdays on a rotational basis.
- Bonus – creating a high earning potential and incentives.
- Opportunities for career development and advancement within the company.
- Employee discounts on products.
- Pension scheme and other benefits.
- Financially secure business with excellent staff retention and reputation.