Application Support Analyst – Addlestone, Surrey

Crimson

  • Addlestone, Surrey
  • £32,000-40,000 per year
  • Permanent
  • Full-time
  • 2 months ago
Application Support Analyst required for a leading client based in Addlestone, Surrey. The successful candidate will play a key role in maintaining and optimising our application systems to ensure they meet the evolving needs of our business and customers. This position offers a unique opportunity to work on exciting projects, improve our operational efficiency, and contribute to our long-term success.Hybrid- 2 days required on site per weekKey Responsibilities and Skills
  • Experience in application support, IT support, or a similar role.
  • Provide second and third-level support for our application systems, ensuring issues and service requests are resolved in a timely and effective manner.
  • Work closely with the development team to troubleshoot and resolve complex issues, and implement long-term solutions to prevent future problems.
  • Monitor application performance, identify potential improvements, and collaborate with the IT team to implement enhancements.
  • Develop and maintain documentation for system configurations, processes, and service records.
  • Conduct regular system audits and participate in the planning and execution of application upgrades and maintenance.
  • Assist in training users on new features and functionalities, ensuring they are equipped to use our systems effectively.
  • Knowledge of Coins would be advantageous but not essential
Salary:My client are offering a salary between £32,000 – £40,000 per annum depending upon experience.Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate review.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy.My name is Emma Siwicki,
and I manage this role.Apply for this roleFull Name(Required)FirstMobile(Required)Email(Required)FileAccepted file types: pdf, doc, docx, rtf, Max. file size: 2 MB.Upload your CV/resume or any other relevant file.How can we helpPlease insert your covering letter or include any further info hereSign up to our newsletter to get the latest news and updates from the team at Crimson.EmailBy subscribing you agree to ourOur business is driven by people and our reputation is built on providing products and services that genuinely reflect our values.Copyright © 2024, Crimson all rights reserved. Registered in England, number 04097664.

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