Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.The PositionThe Role:Responsible for account management in assigned areas and achieves assigned business quota.You will:Actively promote and sell Roche Applied Science products and services offered by the company to the customers (endusers) as well as to solve application / product problems promptly and completely and assist Business Area to achieve or exceed overall its monthly and yearly sales target and objectivesConduct accurate monthly and quarterly sales forecastCoordinate instrument installation with Service Engineer and Application Specialist for installation and training of the on-label instrumentsKeep good and up to date customer base and pay periodic visits to Key Accounts for delivering products’ on-label information and getting user feedbacks on our products and servicesWork closely with Marketing and Application Specialist to ensure customer satisfactionAssimilate up-to-date market and competition information a timely manner to those concernedExercise supervisory authority over Sales and Application Specialists to include but not limited to coaching, training, assigning work, appraising performance, disciplining employees as well as addressing complaints and resolving issues in the area /regionYou are:Master degree or higher in the life science discipline or equivalentGood command of English in both spoken and writteGood command of MS office software applicationProduct & Application ExpertiseGood track record for working in a MNC company for five or more years, with related supervisory work experience in sales, application support, customer service or trainingWho we areAt Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.Roche is an Equal Opportunity Employer.
