Sr. Manager - Programmatic

• Manage a portfolio of client accounts and will be responsible for overall team operation
• Act as the first point of contact for client questions and requests will be responsible for ensuring all client SLAs are consistently met by the team
• Effective team management capabilities
• Pro-active leadership that encourages teams to perform to the best of their ability
• Manage client relationships. Deliver superior customer service and ensure organic business growth.
• Build and maintain relationships with clients often through regular calls and meetings
• Communicate to other departments in the organization to facilitate client requests
• Identify new client relationships and assist in pitches to potential new clients
• Give presentations about their organization’s products or services
• Conceptualize strategies and pro-actively provide ideas - act as a technical consulting partner to the business
• Assist clients in their effort to maximize revenue through yield analysis and optimization.
• Effectively manage the budget while optimizing the same towards optimal delivery.
• Manage a team of account executives and arrange training for them wherever necessary
• Generate accurate reports on the status of existing accounts and new business

• A minimum of 8 years of relevant experience in Digital ad platforms for Ad Agency, Publisher, Ad Network. Overall Experience of 10 yrs +
• CM360, DV360, and other DSPs experience is preferred
• Strong experience in digital ad operations and digital account management.
• Up-to-date knowledge of digital marketing trends and potential new channels and strategies.
• Familiarity with JavaScript, HTML, and troubleshooting online technical ad-related issues. Familiarity with VAST or VPAID tags would be added advantage
• Excellent writing and verbal communication skills with the ability to work with both technical teams and business strategy teams
• Proven ability to gather and filter complex data, providing insights related to analytics and revenue recognition
• Client-service focused, detail-oriented and highly organized with the ability to identify client needs and translate client input into clear direction for the broader core team
• Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
• Effective team player.
• Demonstrated ability to work under tight deadlines, communicating timelines and urgency effectively with stakeholders

dentsu