NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a [[BPO Configuration Analysis Analyst]] to join our team in [[Coimbatore]], [[Tamil Nadu]], [[India]]. In this Role you will be Responsible For . Know basic principles, methods, technologies, and practices for their professional field, but usually have limited experience in applying them outside a classroom setting. . Handle detailed problems which require standard solutions. . Receive general direction from their supervisor, are assigned deliverables and may be part of a team. . Assists in preparing SOP for new process. . Utilizes best practice processes around work assignments, project management, and quality of output while maximizing overall team performance. . Ensures accurate and timely processing of transactions to meet or exceed client service level agreements. . Identifies and resolves issues around nonstandard pending transactions. . Performs quality audits on accounts. Requirements for this role include: . University degree or equivalent that required formal studies of the English language and basic Math . 3-5 years of experience where you had to apply business rules to varying fact situations and make appropriate decisions . 3-5 years of data entry experience that required a focus on quality including attention to detail, accuracy, and accountability for your work product. . 3-5 years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. . 3- 5years of experience that required prioritizing your workload to meet deadlines ..Required schedule availability for this position is Monday-Friday 6PM/4AM IST The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.