Configuration Analysis Analyst
NTT Data
- Coimbatore, Tamil Nadu
- Permanent
- Full-time
- Know basic principles, methods, technologies, and practices for their professional field, but usually have limited experience in applying them outside a classroom setting.
- Handle detailed problems which require standard solutions.
- Receive general direction from their supervisor, are assigned deliverables and may be part of a team.
- Assists in preparing SOP for new process.
- Utilizes best practice processes around work assignments, project management, and quality of output while maximizing overall team performance.
- Ensures accurate and timely processing of transactions to meet or exceed client service level agreements.
- Identifies and resolves issues around nonstandard pending transactions.
- Performs quality audits on accounts.
- University degree or equivalent that required formal studies of the English language and basic Math
- 3-5 years of experience where you had to apply business rules to varying fact situations and make appropriate decisions
- 3-5 years of data entry experience that required a focus on quality including attention to detail, accuracy, and accountability for your work product.
- 3-5 years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 3- 5years of experience that required prioritizing your workload to meet deadlines