Customer Care Specialist with Italian

• general support of customers through the phone;
• answering customers' queries and providing information regarding e.g. rebooking, ticketing;
• working with reservation system;
• collaborating with e-commerce team;

• fluency in English;
• knowledge of Italian on minimum B2/C1 level;
• strong communication and problem-solving skills;
• customer-oriented approach;
• availability to work on-site from office in Wrocław;

• traveller package, including discounts for flight tickets;
• Multisport card;
• private medical care and life insurance;
• internal trainings and additional 2 weeks of mentoring;
• support in relocation from abroad;

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