Quality Manager
JELD-WEN
- North Wilkesboro, NC
- Permanent
- Full-time
- Coordinate the preparation and continuous improvement of the QMS documentation.
- Make sure that internal system audits are carried out according to schedule. Conduct management reviews. Facilitate the development of corrective actions and verify the implementation of these.
- In case of internal and/or external non-conformity, carry out inspection and measurement activity to provide factual data supporting relevant problem solving. Make sure that corrective and preventive actions are developed together with the Production/Engineering team. Should non-conformance be related to a supplied component, request corrective action from suppliers. Verify the efficacy of corrective actions.
- Monitor and analyze non-quality costs (scrap, rework, return goods). Coordinate the preparation of corrective and preventive actions and verify their efficacy.
- Coordinate process audits in order to verify that production is running within nominal conditions.
- Monitor and analyze results of process control activity (in-process inspection, OQL audit, incoming inspection). Coordinate the preparation of corrective and preventive actions and verify their efficiency.
- Take part in preparation, maintenance of Quality Planning Documents (CP, PFMEA, PPAP) in line with relevant procedures.
- Take part in verification, validation of series production in case of Engineering Changes (Green Card Trial, PPAP…).
- Participate in supplier audits aiming at supplier evaluation and re-evaluation and/or problem solving in case of external non-conformances.
- Bachelor's degree in Mechanical, Manufacturing, Industrial Engineering or technical discipline or field preferred, and three (3) to five (5) years of quality control experience in a manufacturing environment desired.
- Hands on experience using modern operational excellence and continuous improvement methodologies including LEAN, TPS, SQDCI, OTD/JIT, etc.
- Knowledge of problem solving methods 8D, Pareto, Shainin.
- System auditing knowledge (ISO/TS).
- Process Auditing (LPA).
- Certified Lean Manager and Six Sigma certification preferred (green or black belt). Other certifications (CMQ/OE/ASQ) in quality control (QC) a plus.
- Knowledge of quality planning tools (PPAP, APQP, MSA, PFMEA).
- Knowledge of standards (ISO 9001, ISO/TS 16949).
- Outstanding written and oral communication skills up and down the organizational hierarchy to include corporate and cross functional teams.
- Demonstrated leadership skills with direct reports and influence on those with whom there is not a reporting relationship.
- Excellent computer skills including Microsoft Office and other position applicable JELD-WEN engineering software applications.
- Estimated Travel: Up to 10%. Will on occasion travel to appropriate seminars and training and to other JELD-WEN manufacturing facilities.