Circle Head - Axis Bank Branch Banking
- Delhi
- Permanent
- Full-time
- Position Overview
- To manage sales and business objective of the cluster, meeting or exceeding key targets
- To ensure achievement of sales targets with optimal market coverage
- To plan resource allocation and be responsible for financial viability of the cluster
- To effectively lead and manage his sales team by providing them with ongoing coaching
- To ensure that the sale behavior, sales ethics and sales practices of the sales team comply with company standards and regulations.
- To closely work with the supervisor to design sales strategies and initiatives that will cause improvement of sales performance across business.
- Organizational Relationships
- Job Dimensions
- Key Result Areas
- Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for branch banking and cards vertical
- Work collectively with the branch manager on the business strategies and implementation plans
- Visit allocated branches regularly to supervise process and operations
- Interact regularly with Relationship Managers to achieve required sales target
- Training Relationship Managers in presentation & selling skills
- Joint Sales Calls with sales team on calls on calls with high-ticket clients
- Develop and maintain strong relationship and rapport with bank managers to ensure achieve business nos.
- Train the Relationship Managers and bank’s frontline staff on the products, sales technique, prospecting, objection handling and sales operation and process etc
- To train the Relationship Managers on Presentation and Selling Skills
- Conduct sessions on product pitching and query handling for RMs
- Analyze the productivity of RM’s to ensure they are delivering as per expectations. Suggest the developmental changes and intervene as and when required.
- Ensure that the high performers are suitably rewarded & kept motivated
- Maintain and observe Company’s internal control and standards
- Act as an escalation point for issues pertaining to policy issuance
- Communicate all marketing and sales programs to bank’s frontline staff and ensure awareness and articulation
- Fulfill the approval requirements
- Analyze the customer response to events to judge the feasibility of the events in terms of leads generated vs. the money spent
- Design and circulate business MIS and reports to various stakeholder as required
- Analyze data cuts on Business Performance and share the findings with the supervisors
- Participate in risk mitigation plans, contingency planning, and business continuity
- Skills Required
- Product/Subject matter expertise
- Team Management skills
- Mentoring skills
- Business perspective & planning
- Performance Management skills
- Finance / Insurance industry awareness
- Interviewing skills
- Self management
- Problem solving skills
- Peer level co-ordination and influencing skills
- Incumbent Characteristics