Polish Speaking Customer Service Administrator
Merje
- Birkenhead, Merseyside
- Permanent
- Full-time
- Issue quotations, order acknowledgements, despatch notes, and invoices accurately and promptly.
- Investigate and resolve customer problems, liaising with the Office Manager as needed.
- Maintain accurate records of customer interactions and correspondence with freight forwarders.
- Coordinate order despatches with selected transport companies efficiently.
- Prepare necessary paperwork for exporting hazardous goods and handle all export documentation for international customers.
- GCSE level qualifications in Maths and English (grades A-C) or equivalent.
- Proficiency in Polish.
- Excellent communication skills (verbal & written) and ability to collaborate effectively.
- Strong organisational and time management abilities, with a knack for prioritisation and multitasking.
- Proficiency in IT systems, including MS Office applications.
- Knowledge of international contract terms, foreign currencies, tariffs, and trading regulations.
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