Head Dental Receptionist
Recruitment Lite
- Rochester, Kent
- Permanent
- Full-time
- Patient and Appointment Management: Efficient management of scheduling and appointment confirmations, ensuring accuracy in patient bookings and accounts.
- Task Completion and Monitoring: Supervise and ensure the efficient completion of daily reception tasks. Lead improvements for enhanced operational efficiency.
- Email and Portal Management: Oversee email communications and online portal management, ensuring prompt and professional responses.
- Accuracy in Bookings and Accounts: Regular auditing of booking systems and patient accounts, maintaining financial accuracy.
- Reporting: Produce detailed weekly reports on completed tasks and operational issues, ensuring accuracy in all reported areas.
- Professional Appearance and Demeanor: Maintain a professional appearance and positive demeanor, embodying the practice's commitment to excellence.
- Patient Interaction and Management: Manage patient inquiries and visits with the utmost professionalism and efficiency.
- Proven leadership skills with exceptional organisational capabilities.
- A keen eye for detail and commitment to operational excellence.
- Experience with Dentally software is highly preferred.
- Excellent communication skills, capable of handling challenging situations with confidence and professionalism.
- Previous experience as a head receptionist in the dental industry is desirable.