E-commerce Executive

• Possess minimum Diploma in related discipline
• At least 2 years of e-commerce or retail work experienced is preferred
• Proficiency in MS Office applications and well versed in e-commerce platforms
• Pleasant personality, good organization, interpersonal and communication skills
• Ability to multitasking in fast-paced environment, work independently with high level of attention to detail whilst under pressure
• Strong problem solving skills and able to anticipate changes and requirements

• Develop, implement, create and monitor posts across websites and various social media platforms (Facebook, Instagram, TikTok and etc.)
• Ensure online product catalog info accuracy, product descriptions, images, pricing are compelling
• Analyzing market trends and customer behavior to identify opportunities for growth and brand awareness
• Process and monitoring online sales orders efficiently
• Ensure timely fulfillment of orders, packing, shipping and logistic transit tracking
• Communicate with logistic parties if necessary
• Focus on improving the overall online shopping experience to boost customer satisfaction and retention
• Respond and feedback to customer inquiries and complaints promptly
• Monitoring and updating inventory levels, perform regular stock count. Ensure stock availability at all times

• EPF/SOCSO
• Annual Leave
• Medical Leave

Maukerja