Overnight Senior / Front Office Agent (5-day work)
Courtyard
- 西營盤
- 長期
- 全職
- Provide guest check-in/check-out services; handle payment and billings
- Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
- Build relationship with guests to delight and gain loyalty
- Process all guest requests and relay messages. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved
- Process room reservations requests, changes, or cancellations when required
- Other duties as assigned by Supervisor
- Work on overnight shift
- Good spoken, written and reading ability in English, Cantonese and Mandarin
- Proactive, with strong communication and problem-solving skills
- Degree or diploma holder of Hospitality or related studies
- Previous hotel related working experience is preferable
- Candidates with more experience will be considered as (Assistant) Front Office Supervisor
Address: 167 Connaught Road West, Hong Kong
Tel: 3717 - 8898
Fax: 3717 - 8897Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc. and Great Places to Work Institute, among others.Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | InstagramVisit marriott.com/careers to learn more about our workplace culture and career opportunities.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.
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