Chief Technology & Operations Officer
Tipp Focus
- Johannesburg, Gauteng
- Permanent
- Full-time
The company is South Africa's only specialist agricultural company established in 1912, the company's sole objective is to serve South African commercial and emerging farmers and bring specially designed financial services within their reach. These services enable farmers to finance land, equipment, improve assets and obtain production credit. The company provides financial services that have moved with the times and continues to provide services to agri-business and constantly reviews its offerings to ensure that they match the needs of an industry. As change has swept across the sector in South Africa the socio-economic makeup of agriculture has altered, bringing new entrants from historically disadvantaged backgrounds on to the land, these new farmers, facing the challenges of establishing sustainable agri-businesses across the agricultural value chain, the company has been a commercial lifeline offering appropriately designed financial products that facilitate personal and commercial viability in a sector that is vital to the sustainability of South Africa and its people.Main Purpose of the Job
The position is responsible for the provision of Information Technology and Operations strategies - coupled with technology services - to company and its subsidiaries. Additionally, this position oversees and directs operational excellence and technological innovation throughout the entire organization.
Furthermore, this position is responsible for identifying the Bank's network and technological strategic needs and objectives, thus providing a reliable up-time network, and ensuring the protection of employer scalability. The position further oversees cross-
functional business and technology processes throughout the organisation; ensuring that the business strategy and objectives are well- supported.
Key Performance AreasStrategic Operations Execution and Solutions Delivery
Translates organisational short to long-term strategies into operational execution that meets business objectives and delivers value to clients.
Oversees and drives process optimisation, scale-up, and all aspects of digital and technological business enablement.
Provides strategic direction, leadership, and management of an end-to-end collateral management function for the bank.
Oversees daily operations of the bank's client administration and customer data establishment; ensuring seamless client onboarding and KYC management of new and existing clients.IT Strategic Execution and Solutions Delivery
Formulates and executes an IT strategy that incorporates the operational, security and digital strategy through participation in organisational strategic planning processes.
Develops and implements an Enterprise Architecture Blueprint for the Bank's future technology implementations and rollouts.
Reviews and updates the business continuity and disaster recovery plans.
Designs and monitors the digital workforce capabilities.
Develops, implements and monitors the adherence to IT policies and procedures.
Implements cyber security resilience aligned to best practices and Bank requirements.Compliance, Governance and Reporting
Participates as an invitee to various governance structures.
Keeps abreast of industry-related regulatory requirements.
Supports and responds to queries raised by internal and external auditors on IT matters and ensures that audit findings are dealt with.
Ensures that all SLA's and other IT agreements are in compliance with policies of the bank including PFMA processes.
Formulates policies and procedures regarding IT areas that require governance.
Implements and monitors formulated policies and procedures.
Reports quarterly to governance committees of the Landbank BoardStakeholder & Suppliers Management
Develops and implements stakeholder engagement plans for all relevant stakeholders of IT in the bank.
Educate stakeholders on the role of IT in the business requirements.
Manage IT service level agreements for IT Suppliers and 3rd Parties in the Bank.IT Operations Delivery
Sets and manages SLA's, SMART objectives, and strategies for the IT department.
Selects and implements suitable technologies to streamline all internal operations and help optimize their strategic benefits.
Effectively manages all information and technology assets
Develops and maintains an accurate IT asset register.
Develops, manages and reports on key IT metrics to the CEO and other executive/ management committees.
Monitors and evaluates operational effectiveness and effect changes required for improvement.
Maintains and supports business applications according to agreed SLA's, governance standards and ICT strategy.Cyber Security Management
Develops and implements the cyber security strategy and associated policies on behalf of the Bank to ensure an effective and up-to-date approach towards cyber security threats.
Ensures firewalls and other security measures are in place and always up to date.
Leads the planning and execution of ongoing security testing and vulnerability assessment.People Management
Participates in the selection and appointment of new team members.
Conducts regular meetings and promote open and ongoing communication with the team.
Provides direct reports with opportunities for growth and development through on-the-job.
Manages and drives high performance.
Hires the right fit and competence into IT roles.
Enables a highly skilled IT team.Budget & Financial Management
Develops the IT and operations management budget (OPEX & CAPEX)
Delivers as agreed within budget.
Approves expenditure within the delegation of authority level.
Manages and monitors expenditure of budget and resources to ensure no wastage
Analyses the costs, value, and risks of information technology to advise management and suggest actions.
Monitors expenditure against the approved budget, reporting on any deviations within the reporting and approval hierarchy.
Adheres to financial guidelines and thus ensuring proper control over expenditure.Preferred Minimum Education and Experience
Honours Degree / Post Graduate Degree - Computer Science/ Computer Engineering / Information Technology / Information Systems or related qualifications
Industry Working Knowledge / Certifications
Project Management knowledge /certification
Safe Agile Working knowledge/Certification
TOGAF Working knowledge / Certification.
ITIL 4.0 Foundation knowledge /certification
IT Security knowledge /certification
Information Security experience (ISO 27001)
IT Service Management (ISO 20000) experience
COBIT Working knowledge /Certification.
IT Development & Support working knowledge.
More than 15 years ICT practical experience , ICT Senior & Executive experience and Sound experience in a banking operations environment
More than 10 Years IT Executive Management Experience
5 More than 10 years experience in Operations Management in a banking environment
Critical Competencies
Standards & Procedures
Large-scale project implementation and management
Business process optimisation
Application support, maintenance and development
Governance Reporting
SAP / ERP systems
Infrastructure
Cyber Security
Networking
Enterprise Architecture
Data Governance
IT Governance
Additional Requirements
Knowledge of company Act
Protection of Personal Information Act
Knowledge of PFMA and Treasury RegulationsApplication Questions
Qualifications
Please indicate your area of specialisation.
Please indicate your highest qualification achieved.
Do you have Industry Working Knowledge / Certifications in the following Project Management knowledge /certification Safe Agile Working knowledge/Certification TOGAF Working knowledge / Certification. ITIL 4.0 Foundation knowledge /certification IT Security knowledge /certification Information Security experience (ISO 27001) IT Service Management (ISO 20000) experience COBIT Working knowledge /Certification. IT Development & Support working knowledge.Experience
How many years do you have of well-rounded ICT practical experience, ICT Senior & Executive experience and experience in a banking operations environment
How many years' experiences do you have in IT Executive Management
How many years do you have in Operations management experience within a banking environmentTipp FocusCompany
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