Bilingual Front Office Medical Assistant (Remote)
Vesta
- Miami, FL
- $20.00 per hour
- Permanent
- Full-time
- Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
- Coordinating care for members of the program
- Data entry within operating dashboards, reporting and workflow platforms
- Ensure Data Quality and Accuracy
- Other administrative support
- Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing, reading and speaking) (required)
- A minimum of 2 years of experience working in a healthcare setting (required)
- The ability to work alternating weekends - 10H Sat/Sun with flex hours on the week days OR 9-6pm rotating on Sat/Sun (required)
- Knowledge and understanding of medical terminology (required)
- 2+ years working in a medical practice with front office experience and/or medical receptionist experience (required)
- Knowledge and understanding of chronic care management processes (required)
- A customer service mindset for both internal and external customers (required)
- Medical Assistant and or Medical Scribe Certification (required)
- A strong proficiency in computer software navigation; data entry and data cleansing
- A fundamental knowledge of Google Docs, Sheets, Slides or similar
- A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
- Ability to perform duties as assigned or requested
- Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
- Paid vacation
- Paid Sick/personal days
- ~12 paid holidays
- One time reimbursement to set up your home office
- Monthly reimbursement for internet or other home office expenses
- Monthly gym reimbursement to be used for gyms, online classes, etc
- Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
- Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
- Pre-tax Flex Spending/Dependent Care/Transit accounts
- 401k with match
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.