Inside Sales and Technical Support Specialist (m/f/d)

• Market Leadership: Be part of a globally renowned company, market leader for hotmelt adhesive dispensing solutions.
• Development Opportunities: Advance your career with tailored training and continuous professional growth at the industry's forefront.
• Cross-functional exposure: Broaden your expertise through collaboration with diverse teams, enhancing your professional versatility.
• Competitive Compensation: Receive a rewarding package that recognizes your expertise and dedication.

• Responsible for standard customer account management and development of the territory Norway.
• Develop an understanding of customer requirements, trends, risks, opportunities, and satisfaction levels.
• Initiate and coordinate the development of action plans to drive profitable growth.
• Develop intensive partnerships at all levels with customers and internal resources to identify customer needs & trends.
• Work cross-functionally with engineering & sales teams to help with customer opportunities, resolve issues, plan, etc.
• Support and proactively enable sales activities, help to facilitate, or open sales opportunities.
• Technical support internal/external.
• Adhere to all company policies, procedures, and business ethics codes and ensure that they are communicated and implemented within the sales teams.

• Good all-round experience in customer & account management using remote working methods & tools.
• Experience & proven track record with managing customers via telephone, email & social media.
• Good interactive & personal skills suitable for becoming a key person in the office environment.
• Excellent written & verbal communication skills in Swedish or in Norwegian (Merit), and English.
• Proven selling skills required to identify & close opportunities.
• Ability to work on their own, using an open mindset, or within a winning team environment.
• Proficiency in critical technologies (MS Office, SAP, CRM tools, etc.)

Nordson