Customer Service Representative in Barcelona (Dutch Speaker)
BluSelection
- Barcelona
- 18.000-21.000 € al año
- Permanente
- Tiempo completo
- Answering incoming queries from customers and ensuring contractual SLA is maintained
- Identifying issues and provide solutions
- Ensuring high level of customer satisfaction
- Being a team player and participate in the success of the team and project, e. g. provide cover for absent colleagues together with the team and attending regular team meetings
- A native level of Dutch and an advanced level of English
- Having knowledge about IT platforms, equipment and applications such as Windows/MS Office
- Having previous experience in sales (up-selling and cross-selling)
- Being an attentive listener, comfortable and skillful at communicating with people
- Being a team player with high social competence
- Being energetic, innovative and working proactively at a fast pace
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Barcelona for an international career and life experience
- Full-time permanent contract
- 39h/week, Monday to Sunday on rotative shifts (09:00 to 20:00)
- Salary: 20. 000€ gross annual base salary
- Opportunity to join an international company
- An open-minded and employee-oriented working environment
- Career development opportunities
- The unique experience of an international and diverse culture
- A beautiful beach city surrounded by both coastal towns and mountains
- Delightful gastronomic experiences of Spanish, Catalan and World cuisines
- Quite a dynamic and active urban life where it is difficult to get bored
- Sunny days, Mediterranean weather and a relaxed lifestyle
- An attractive startup and innovation hub with exciting opportunities
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