Debt Recovery Agent
Dynamite Recruitment
- Portsmouth
- Permanent
- Full-time
- Receive and make outbound calls.
- Respond professionally via email.
- Support with the training of new staff members.
- Input payments onto the system.
- Chase outstanding payments.
- Investigate cases and send out relevant correspondence.
- Explain payment plan options to customers, ensuring they are well informed.
- Maintain logs of reoccurring debt.
- Investigate false claims.
- Administrative experience
- Knowledge of using all Microsoft packages including Excel
- Excellent communication skills both written and verbal.
- Outstanding attention to detail and show initiative.
- The ability to work to processes and deadlines.
- Previous experience within an Admin position.