Junior IT Support Technician
Randstad
- Wandsworth, South West London
- £25,000-27,000 per year
- Permanent
- Full-time
- A competitive basic salary of £25-£27k
- Bonus scheme
- Excellent progression, learning and development potential
- Team socials in a welcoming, inclusive environment
- Lucrative bonus and incentive schemes
- Enrolment on IT Apprenticeship worth £10k- but free of charge to you!
- Fantastic offices close to Clapham Junction station!
- Gain a comprehensive knowledge of the company, their offering and the market they operate within
- Use internal call infrastructure to resolve all allocated support queries within agreed service level agreements
- Provide first line technical support to all staff members
- Assist with all technical queries and provide guidance to users as relevant, either in person or remotely
- Support all internal and external approved products for the company and its clients
- Monitor and support any system alerts to line management
- Assist with the testing of new applications and technology solution releases
- Assist internal staff with training on how to make use of internal products and systems
- Educated to degree level in a STEM related field (essential)
- Excellent communication and interpersonal skills
- Proficient in the Microsoft Office Suite
- Computer skills and tech savvy
- Excellent organisational and time management skills