Assistant Hotel Manager

Trebovir Hotel

  • London
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
We are currently seeking a proactive and hands-on Assistant Hotel Manager to join our team.This role requires a candidate who not only possesses strong leadership skills but is also willing to roll up their sleeves and actively participate in daily operations. The ideal candidate will have a background in managing teams, health & safety requirements and be able to assume full responsibility in the absence of the General Manager while actively contributing to the day-to-day running of the hotel.Responsibilities:Lead by example by actively participating in daily hotel operations.Manage and motivate a team of hotel staff members, providing hands-on training,Guidance, and support to ensure high standards of service.Ensure compliance with health and safety regulations and procedures, conducting regular inspections and training sessions to maintain a safe and healthy environment for guests and staff.Revenue management – able to undertake the rate amendments in line with the demand and market assessment.Undertake daily, weekly and monthly reporting.Assume full responsibility for hotel operations in the absence of the General Manager, making decisions and addressing issues promptly and effectively.Handle guest inquiries, complaints, and special requests, resolving issues promptly and ensuring a positive guest experience.Monitor inventory levels, procurement, and budgetary goals to support operational requirements, identifying cost-saving opportunities where possible.Maintain a visible presence throughout the hotel, engaging with guests and staff to ensure satisfaction and address any concerns.Assistant Manager will be working as Receptionist covering shifts along with additional duties as above to the Receptionist.Qualifications:Minimum of 1 year of hotel experience with a hands-on approach to leadership.Proven problem-solving abilities and the capacity to make sound decisions independently.Can do attitudeIf you are a hands-on leader with a passion for hospitality and a commitment to excellence, we want to hear from you. Please submit your resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this position.We look forward to reviewing your application!RequirementsSkills Requirement:Advanced MS Office operativeIT sounded to undertake basic computing functionsGeneral understanding of buildings and maintenance works requirement.Excellent customer service delivery

Trebovir Hotel