Payments, Risk & AML Trainer

• Responsible for ongoing communication with other key subjects such as the Legal & Compliance team and the MLRO to ensure that the relevant training material is distributed to the P&R team and across all departments of the company;
• Being a strong team player within the Payment & Risk department when they need assistance, guidance and education to ensure they are proactively and correctly solving queries;
• Developing and delivering the induction training for all new Payments & Risk Analysts;
• Developing and delivering any necessary training (e.g. internal back-office, PSP back-office, procedures, quality and processes) for new and existing Payment & Risk team members as assigned by the P&R team lead;
• Identifying individual and team skill gaps, creating development plans, delivering refreshment training and up-skilling analysts to be fully competent at the end of probation;
• Creating and maintaining documentation for various new and existing processes;
• Creating and maintaining training tools such as training handbooks, manuals and workshops (such as Risk Assessment process, handling EDD documentation);
• Conducting regular contact monitoring (quality checking) of the Payment and Risk team, analysing the results and making recommendations to the Team Leader for improving the overall quality of the team;
• Working closely with all internal teams and departments to ensure that the Payment & Risk team provides the highest quality and is in line with regulations and process;
• Building and maintaining close contact with other departments (e.g. Legal and Compliance and MLRO) to identify and resolve any gaps in the P&R team’s procedures;
• Working closely with all internal teams and departments to ensure that the Payment & Risk team provides the highest quality and is in line with regulations and process;
• Any other task/responsibility which may be related and/or connected to the role of Payments, Risk and AML Trainer.

• Knowledge of the different types of risk exposure of the business;
• Solid experience in customer risk assessments, EDD and AML rules and regulations within the gaming industry;
• Possess a good learning capacity and have a genuine interest in iGaming;
• Excellent analytical skills and a curious mindset that questions why and challenges the status quo;
• Agile thinker that has a knack for numbers, data, processes, and procedures;
• Excellent team player who can work on their own initiative;
• Genuine interest in supporting the team and addressing their struggles;
• Positive can-do attitude and a flexible approach;
• Ability to learn new technology/systems/applications quickly;
• Excellent communicator in both verbal and written English;
• Relevant academic background in risk and payments would be considered as an asset;
• Organizational skills and possess a responsible attitude, willing to take ownership of tasks/projects.

• A professional environment with career progression opportunity
• Private health insurance
• Private dental insurance
• Fresh daily breakfast and lunch tailored for all dietary needs (you save approx. 3K!)
• Wellness allowance
• Birthday leave
• Company and Team building events
• Relocation package to Malta including flight and 2 weeks of accommodation
• Flexible working hours

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