Online Solutions Executive (Fixed Term Contract)
Diversity Travel
- Manchester
- £26,000 per year
- Permanent
- Full-time
- Fielding and resolving client enquiries via live chat, email and telephone
- Monitoring the internal Helpdesk system
- Quality checking online reservations, including web fares, scheduled carriers, rail bookings and hotel bookings
- Fulfilling all reservations in our internal booking management system
- Preferable GDS experience
- Excellent written and verbal communication skills (fluent in Dutch and English)
- Demonstrable self-motivation and personal discipline
- Ability to achieve targets and meet deadlines
- Willingness to learn and develop
- Professional, polite and welcoming telephone presence
- Salary up to £26k plus OTE Bonus
- Excellent opportunities for progression in a fast-growing company
- 31.5 days holiday (inclusive of bank holidays)
- Option to buy or sell additional annual leave
- Discounted staff travel
- Pension
- Life Assurance
- Employee Assistance Programme
- Season ticket loan
- Cycle to Work Scheme