Business Systems Analyst (.Net)
Singtel
- Singapore
- Permanent
- Full-time
The Business Systems Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.What we seek to accomplish together:
- Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
- Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
- Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
- Make changes to configurable items, which include hardware, software, documentation, etc.
- Participate in Coding and Code Review.
- Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
- Prepare user manual and operations manual, and plan & facilitate training of users and operators.
- Provide post implementation support (including production support and service requests).
- Escalate and discuss critical issues such as scope creep with the relevant managers.
- Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.
- Preferably 2 or more years of IT working experience
- Possess relevant system development / maintenance experience using Java/.Net-related technologies (such as Java GUI frameworks like Swing, SWT, AWT, RESTful Web Services, Struts, Spring, Angular, C#, ASP.Net, VB.Net, .Net Core, Web API, SQL Server Database, MySQL, HTML, CSS, JavaScript framework, )
- Good understanding of Software Development Life Cycle (SDLC) processes
- Ability to produce specifications for documentations and implementations
- Experience in IT business analysis techniques
- Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
- Ability to lead, develop and maintain respectful and trusting relationship
- Proficient in written and spoken English
- Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
- Able to travel as required
- Knowledge on cloud technologies such as AWS and Microsoft Azure Cloud
- Knowledge or experience in Outsystems
- DevOps knowledge, understanding of major DevOps tools
- Experience in incident management
We handle all profiles with the highest level of confidentialityWe are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.