Medical Claims, Analyst
AIA
- 香港
- 長期
- 全職
- Assess and process claims according to delegated claims authority in accordance with the established procedures and guidelines;
- Support the implementation of claims management strategies and objectives
- Reach benchmark of claims processing volume and turnaround time
- Assist in handling enquires or complaints from internal and external customers
- Identify and conduct thorough investigation of suspicious cases, including report to superior
- Handle ad-hoc duties as assigned by supervisor(s).
- Colleague graduated or above;
- 5 years’ relevant experience in insurance industry, preferably in medical claims;
- Professional qualification in FLMI, FLHC, etc. will be an advantage.
- Familiar with operation of medical claims and healthcare network providers
- Good communication and interpersonal skills
- Detail-minded with strong sense of responsibilities and well-organized
- Flexible and customer-oriented
- Able to handle multi-task and work under pressure in a fast paced environment
- Good command of both written and spoken English and Chinese
- Proficient in MS Office and Chinese Word Processing