Day Receptionist (m/f)
Radisson
- Opfikon, Zürich
- Unbefristet
- Vollzeit
- Service oriented
- A valid residence and working permit for Switzerland is required
- English and German speaking
- Willing to work different shifts, including weekends & festive days
- Salary according to the Collective Labor agreement L-gav and Hotela
- 13th month
- Free parking
- 25 holiday days based on a full time contract
- Cycas smiles Reward & Celebration program
- The best project you will ever work on is you! So let us help you grow (internationally) with our guidance and training possibilities
- A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
- Feed your wanderlust with discounts in Radisson & Cycas Hotels!
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
- Process all payment types such as room charges, cash, checks, debit, or credit.
- Process all check-outs including resolving any late and disputed charges.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Supply guests with directions and information regarding property and local areas of interest.
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- Complete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications.
Hotel Career