Technical Author (FTC)
Oxford Instruments
- Bristol Area
- Permanent
- Full-time
- Produce, develop, and maintain clear and concise technical documentation to support our high-tech product range for our systems.
- Research, analyse and understand the technology and applications for which documentation will be produced.
- Collaborate with engineers and managers to clarify any technical queries.
- Produce and provide any photographs or illustrations required.
- Liaise with subject-matter experts, including Sales and Marketing colleagues, to generate documentation for project launches and internal/external customer support.
- Test and update the written material with users.
- Maintain robust documentation systems, including version control, editing and accuracy, keeping up to date with the latest technology and products.
- Ensure technical information is organised, managed and published as per the required timescales
- Upload master files to the server and download them for translation into different languages.
- Direct and coordinate external providers, where applicable, such as printers, translators, etc., to ensure product integrity.
- Demonstrable exemplary technical writing capability
- Excellent technical comprehension, including the ability to understand the detailed function and performance of complex products and systems.
- A recognised technical authoring qualification (ISCT, NVQ, Diploma, etc.) degree or equivalent.
- High level of competence using MadCap Flare.
- High level of competence using other PC-based applications for desktop publishing, photo editing / digital imaging software. Proficient with Microsoft office Excel.
- Ideally, your background will be in either the semiconductor, electro-mechanical or scientific sector, as experience or writing documentation for scientific instrumentation is highly desirable
- Demonstratable experience in a technical author role.
- High levels of technical writing capabilities and an ability to understand the function and performance of products
- Good proofreading skills
- The ability to research and analyse complex technical information.
- The ability to follow company documentation procedures and corporate style.
- Understanding of manufacturing and design practices and processes.
- Experience in presenting information for training, installation, and maintenance purposes.
- Ability to deliver to deadlines.
- Ability to communicate and have discussions at a technical level.
- High levels of accuracy and attention to detail.
- Excellent interpersonal skills to facilitate the flow of information with engineers, technicians, and manufacturing staff.
- Excellent and clear written and spoken communication skills.
- Detail conscious, systematic and thorough.
- A good team player.
- Excellent problem-solving ability and attention to detail.
- Able and willing to travel on occasion