Sales Team Manager
Radius Payment Solutions
- Glasgow Bellshill, North Lanarkshire
- Permanent
- Full-time
- Working amongst your team, assisting our Telematics experts in attaining new business, managing customer onboarding, and retaining and developing robust customer relationships through cross-sell
- A proactive approach to assisting and driving your team reach KPI’s and targets consistently - following up appropriate business leads and actively leading from the front and selling our products where necessary
- Managing the day-to-day activities of the team to ensure activity/productivity targets are met.
- Motivating the team to display a winning attitude and in turn consistently exceed sales targets
- Conducting, documenting, and following up regular performance reviews with your team
- Conducting team meetings daily in line with the needs of the business, to maximise sales results and returns
- Delivering performance improvement where required to quickly alleviate under performance
- Delivering and displaying best practice and an excellence in customer care
- Dealing with customer escalations and ensuring prompt resolution
- Working with peers in the office to maximise cross-sell opportunity for the group
- Experience in a Team Manager/Team Leader role – preferably in a sales department
- Computer literacy, specifically in Microsoft Office packages and business CRM platforms such as Salesforce
- Able to demonstrate a 'common sense' approach to problem solving in the sales environment
- Manage own workload effectively and support your line manager
- Interpersonal skills with the ability to influence decision/non-decision makers
- Strong team building skills and an ability to build effective relationships with customers
- Enthusiastic self-starter, driven by the intent to succeed and achieve company goals
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive
- Cycle to work and EV Car SS Schemes
- Employee Fuel Card
- Retail Discounts
- Health and Wellbeing support services
- Regular Sales incentive recognition for top performers
Department Sales & Account Management
Job Type Full time
Contract Type Permanent
Salary Competitive